Data protection information on the processing of personal data

Person in charge:

Dokas Handelsgesellschaft mbH

represented by the managing partners:

Marcel Wolf

Leimkugelstraße 7, 45141 Essen, Germany

Phone: +49 201 522612-0, Fax: +49 201 522612-99, E-Mail:

Data protectioncommissioner:

Dennis Kuhlmann, Carl-Zeiss-Str. 38, 47445 Moers, Germany,

Phone: +49 2841 9814600, e-mail:

Processing purposes and legal basis:

  1. The data processing takes place for the purpose of contract initiation, contract execution and contract processing for the purchase of our goods. The processing of your data is necessary for the fulfilment of a contract according to article 6 paragraph 1 letter b DS-GVO.
  2. The data processing is carried out for the purpose of our legitimate interests. This includes, among other things, correspondence data for communication with you (meeting notes, appointments, etc.), video surveillance to safeguard your rights as a householder, ensuring IT security and IT operation, checking and optimising procedures for needs analysis and for direct customer contact, asserting legal claims and defending in the event of legal disputes, measures for building and plant security (e.g. access controls), use of our online customer portal. The processing is necessary to protect the legitimate interests of the data controller or of a third party, unless the interests or fundamental rights and freedoms of the data subject require the protection of personal data to be protected outweigh the data subject's own interests or fundamental rights and freedoms, in particular if the data subject is a child.
  3. The data processing is carried out for the purpose of sending advertising information, such as sales offers and product range information. The processing of your data takes place on the basis of your consent in accordance with article 6 paragraph 1 letter a DS-GVO.


Within our company, access to personal data is granted to those departments and persons who need this data to fulfil our contractual and legal obligations. Furthermore, the data is transferred to processors employed by us in accordance with Art. 28 DS-GVO. These are mainly companies from the areas of IT service providers, data disposal, marketing, printing, office services.


In addition, secondary service providers can receive data to support the execution of the order. These include, above all, companies from the postal and courier services, logistics, tax consultancy, pure telecommunications services, credit institutions and credit agencies.

In addition, data transmissions may become necessary if legal or official obligations for transmission exist. These recipients include above all public bodies and institutions, such as offices or tax authorities.

Transmission to third countries:

Personal data is not transferred to recipients in third countries.

Duration of the Storage:

  1. We only store your data for as long as this is necessary to fulfil contractual or legal obligations or on the basis of a legitimate interest. If these basic principles cease to apply, the data will be regularly deleted. Exceptions to this rule are made if further processing is necessary for the following purposes:
  • Obligations of storage and proof, which result e.g. from the commercial code (HGB) or the tax code (AO) - here the periods are up to 10 years
  • Limitation periods, e.g. according to §§195 ff. of the German Civil Code (BGB) - here the periods are usually 3 years, but in certain cases they can be up to 30 years.
  1. You can at any time revoke the storage of the data on which your consent is based, with effect for the future. Processing that took place before the revocation is not affected by this.
  1. Video surveillance data is stored for up to 72 hours to ensure effective protection of people and our inventory. In times of business shutdown, e.g. due to public holidays, the video recordings can be stored for longer periods of time for the assertion of domiciliary rights and the prosecution of possible criminal offences.

Your rights:

If the legal requirements are met, you have the following rights under Articles 15 to 21 DS-GVO: the right to information (Article 15 DS-GVO) and to correction (Article 16 DS-GVO) or deletion (Article 17 DS-GVO) or restriction of processing (Article 18 DS-GVO) or objection to processing (Article 21 DS-GVO) as well as a right to data transferability (Article 20 DS-GVO).

Right of appeal to of the supervisory authority:

Under Article 77 of the DPA, you have the right to complain to the supervisory authority if you consider that your personal data are not being processed lawfully. The address of the supervisory authority responsible for our company is

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia


Kavalleriestraße 2-4

40213 Düsseldorf

Phone: +49 211 38424-0

fax: +49 211 38424-10