Privacy policy

§ 1 Information on the collection of personal data

(1) In the following we inform about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.

(2) The person responsible pursuant to Art. 4 para. 7 EU Data Protection Basic Regulation (DSGVO) is

Dokas Handelsgesellschaft mbH
Europastraße 23
45888 Gelsenkirchen
Germany

e-mail: info@dokas.eu

see our Disclaimer.

You can contact our data protection officer at datenschutz@dokas.de or our postal address with the addition "the data protection officer".

(3) When you contact us by e-mail, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. We delete the data arising in this connection after storage is no longer necessary or restrict processing if there are legal obligations to retain data.

(4) If we wish to use commissioned service providers for individual functions of our offer or to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also state the specified criteria for the storage period.

§ 2 Your rights

(1) You have the following rights in relation to the personal data concerning you:

  • Right to information,
  • Right of correction or deletion,
  • Right to restrict processing,
  • Right to object to the processing,
  • Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

§ 3 Collection of personal data when visiting our website

(1) When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO)

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

(2) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information is transmitted to the site that sets the cookie (in this case, by us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the Internet offer as a whole more user-friendly and effective.

(3) Use of cookies:

a) This website uses the following types of cookies, the scope and function of which are explained below:

  • Transient cookies (in addition b)
  • Persistent cookies (see c).

b) Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

d) When you register as a merchant, the following cookies are stored:

  • the selected language - storage for one day
  • the agreement to the disclaimer - cookie valid until logout, maximum 1 year
  • consent to the use of cookies - storage for one day
  • two cookies for login - valid until logout, maximum 1 year

e) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website if you do so.

f) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

§ 4 Further functions and offers of our website

(1) In addition to the purely informative use of our website, we offer a dealer login, which you can use if you are interested. For this purpose, you will generally have to provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.

(3) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, conclusion of contracts or similar services together with partners. You will receive more detailed information on this when you provide your personal data or in the description of the offer below.

(4) Insofar as our service providers or partners are based in a state outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

§ 5 Objection or revocation against the processing of your data

(1) If you have given your consent to the processing of your data, you can revoke it at any time. Such revocation will affect the permissibility of processing your personal data after you have given it to us.

(2) Insofar as we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if the processing is in particular not necessary for the fulfilment of a contract with you. If you do so, please explain why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and will either stop or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising by using the following contact details: Dokas Handelsgesellschaft mbH, Leimkugelstraße 7, 45141 Essen, Germany, Mail datenschutz@dokas.de, Fax +49 (0)201 522612-99

§ 6 Use of the dealer login

(1) If you want to use offers in our dealer login, it is necessary that you provide your company data and the personal data of a contact person, which we need (as far as technically possible) for the processing of orders and our business correspondence.

Mandatory fields are: Company, first name, last name, address, postal code, city, country, e-mail address. The data entered in the dealer login will be stored by us. We process the data provided by you to carry out our business relationship and to process your future orders. The legal basis for this is Art. 6 para. 1 p. 1 lit. b DSGVO.

We may also process the data you provide in order to inform you about other interesting products from our portfolio or to send you e-mails with technical information.

(2) We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years of a dormant business relationship, we will restrict processing, i.e. your data will only be used to comply with legal obligations.